Does the AI make outbound calls?

No. Ai Call Centre is focused on answering inbound customer calls.

Yes, where the required calendar and booking configuration is connected.

Can it answer calls after hours?

Yes. The AI receptionist can answer inbound calls 24/7.

Can I use my existing business number?

Where supported by the phone setup, numbers can be connected or forwarded according to the available telephony configuration.

Can it understand my business?

Yes. Business information, services, hours, FAQs and rules are configured through the Business Setup Engine.

Do I need to write AI prompts?

No. The Business Setup Engine configures the AI from structured business information.

Can I change plans later?

Yes. You can scale your usage and numbers as your business grows.

No lock-in contracts. You can change or cancel as your needs change.

Are there hidden fees?

No. Your plan covers the platform and your included minutes; additional usage is charged transparently at a per-minute rate. Use the usage calculator above to estimate your plan.

Built for service businesses

One AI receptionist. Built for the way service businesses work.

An AI answering service for trades, home services, medical, automotive and professional businesses across Australia.

Set up my AI receptionist Book a live demo

Set up in minutes · Available 24/7 · Built for Australian businesses

TradesConstructionPlumbingElectricalFencingRoofingLandscapingCleaningHVACProperty ServicesAutomotiveProfessional Services

Configure it around your business, services, hours and enquiries.

Live AI call

Inbound · Sydney NSW

Answering

AI · Thanks for calling Northside Electrical. Are you after a quote, a booking, or urgent help?

Caller · I need someone for a switchboard upgrade in Marrickville this week.

Lead captured · Suburb: Marrickville · Job: Switchboard upgrade · Callback requested

Your business. Your rules.

It learns how your business handles customers.

Give your AI receptionist the information it needs to represent your business consistently — services, hours, FAQs, locations, booking rules and customer-handling instructions.

Commercial AI receptionist

Not a basic answering service.

A full receptionist for the phone: answers every call, explains your business, captures the details, books the diary, and notifies you — many customers at once, day and night.

Unlimited simultaneous calls
Every caller is answered at once. Nobody waits on hold.
Answers and explains
Services, pricing and how your business works — in a real conversation.
Records the details
Names, enquiries, messages and what mattered on the call, captured automatically.
Books the diary
Appointments, inspections and events go straight into your calendar.
Email and SMS in real time
Customer and owner get the right details as the call ends.
Nothing missed
Every important point from the conversation is captured and kept.
24/7, many at once
Works around the clock, handles multiple customers together, and keeps records organised.

Get started

Live in 4 simple steps

Most customers are answering calls with AI in under 10 minutes. No technical experience required.

Business details & industry

Create your account

Create your account, verify your email and choose your industry template.

Includes

Business name
Email address
Industry template
Business phone

Voice & business knowledge

Customise your AI

Choose your AI voice and tell it about your business.

Includes

AI voice
Greeting
Services
Service areas
Opening hours
FAQs & business rules

Phone, calendar & notifications

Connect your business

Connect the services your AI needs to book customers.

Includes

Business phone number
Google / Outlook / Cal.com
SMS
Email notifications

Review before publishing

Test & go live

Run a real test call, fine-tune your AI, then publish.

Includes

Test call
Review transcript
Adjust voice
Go live

The full customer journey

1Create account

2Choose industry

3Choose AI voice

4Add business knowledge

5Connect calendar

6Connect phone number

7Run test call

Go live

Set up my AI receptionist Documentation

Watch the walkthrough

See a new customer go live — then do the same for your business.

Five minutes. Signup to first answered call. No technical team, no call-centre hire — just your business answering every enquiry.

Download getting started Download platform overview

1. Set up

Add your business details, FAQs, rules and greeting.

2. Connect

Connect your phone number and calendar.

3. Go live

Your AI receptionist starts answering calls.

Set up my AI receptionist View how it works

Product

Enterprise call centre software, tuned for the trades.

Inbound receptionist

Answers every call with your voice, hours, and booking rules — then captures clean lead data.

Qualifies & books

Understands the enquiry, asks the right questions, captures the details and books the job when your calendar is connected.

Knowledge that stays yours

Upload FAQs, service areas, pricing notes, and policies. The AI answers from your business, not ours.

Replace missed calls with booked work.

Self-serve onboarding. 60+ industry templates. From $39/month with transparent usage — Australian AI and numbers, no lock-in.

See pricing

Questions

Everything you need to know.

Yes. Every standard plan includes the complete AI receptionist platform. Plans primarily differ by included usage and number capacity.