Terms of Service

By creating an account or using the service, you agree to these Terms on behalf of your organisation.

Draft for product publication — have Australian counsel review before relying on this as binding legal advice.

We provide software and related services that enable AI-assisted call answering, lead capture, and workflows described in product documentation.

Features may evolve; material reductions for paid plans will be communicated where practical.

You must keep credentials secure, ensure authorised use of phone numbers, and comply with the Acceptable Use Policy.

You are responsible for the accuracy of knowledge content, rules, and disclosures presented to callers.

Paid plans are billed in AUD according to the Pricing page or an Order Form. Usage fees may apply beyond inclusions.

Unless an Order Form states otherwise, subscriptions renew until cancelled.

We retain ownership of the platform. You retain ownership of your content. You grant us a licence to host and process content to provide the service.

The service is provided with commercially reasonable skill and care. To the extent permitted by Australian Consumer Law and other applicable law, liability is limited as set out in your Order Form or these Terms after legal review.

AI outputs can be incorrect; you must supervise high-risk use cases and configure escalations.

Either party may terminate for material breach if not cured within a reasonable period. You may cancel self-serve plans in-product according to plan terms.

These Terms are governed by the laws of Queensland, Australia, subject to non-excludable rights.