How is this different from a traditional answering service?

A traditional service takes a message and charges per call. The AI answering service understands the enquiry, captures structured details, can book the job, and gives you a recording, transcript and summary — usually at a predictable monthly price.

How much does this for HVAC businesses in Melbourne cost?

Plans start at $39/month, and every plan includes the complete platform — the plans differ mainly by included call minutes and phone-number capacity. You can estimate your plan with the usage calculator on the pricing page.

How quickly can I go live?

Setup is guided end to end — add your business details, connect your number and calendar, set your call-handling rules, and switch it on. There's no complex installation.

Is there a lock-in contract?

No. There are no lock-in contracts — you can change or cancel as your needs change.

Answering Service · HVAC · Melbourne

Answering Service for HVAC businesses in Melbourne

A 24/7 answering service that never puts a customer on hold. Purpose-built for HVAC businesses operating in Melbourne.

Test the AI receptionist Set up my AI receptionist See how it works

No lock-in · Transparent usage · Australian-hosted AI · Australian phone numbers

Your business doesn't close when your phone does.

The problem

Heatwaves and cold snaps spike calls all at once

An AI answering service picks up your business calls when you can't — after hours, during jobs or at peak times. Unlike a traditional call bureau, it understands the enquiry, captures structured details and can book appointments, then hands you a full record of the call.

HVAC businesses in Melbourne field calls about heating and cooling breakdowns, installation and quote enquiries and servicing and maintenance bookings. Melbourne's sprawling metro and dense professional-services sector generate constant enquiry calls, with strong demand for booking and after-hours handling across the suburbs.

What you get

Every call answered, day or night
Structured lead details, not just a message
Books jobs instead of only taking messages
Predictable pricing, no per-call bureau fees
Full recording, transcript and summary

What the AI can do

Answer every call

Picks up 24/7 in a natural Australian voice.

Understand the enquiry

Holds a real conversation — no phone menu.

Capture the lead

Records name, number and job details.

Book the job

Books appointments when your calendar is connected.

Handle after hours

Answers nights, weekends and public holidays.

Escalate what matters

Flags urgent calls based on your rules.

What the AI handles for HVAC businesses

Every call is captured with the details that matter for your trade.

Calls the AI handles

heating and cooling breakdowns
installation and quote enquiries
servicing and maintenance bookings
emergency comfort callouts in heatwaves

Details it captures

property address
system type and issue
urgency
preferred time

HVAC businesses in Melbourne

Melbourne's sprawling metro and dense professional-services sector generate constant enquiry calls, with strong demand for booking and after-hours handling across the suburbs.

The AI answers your Melbourne line in a natural Australian voice, understands HVAC enquiries, and captures property address, system type and issue and urgency — across Victoria.

How it works

Create your account and choose a plan that fits your call volume.

Add your business

Tell the AI about your services, hours and FAQs with the guided Business Setup Engine.

Connect your number

Connect or forward your business number where your phone setup supports it.

Connect your calendar

Link a calendar so the AI can book jobs with conflict-aware scheduling.

Set your rules

Decide how calls are handled, what's urgent, and when to escalate.

Go live

Your AI receptionist starts answering, capturing leads and booking jobs.

What could missed calls be costing you?

Adjust the figures to estimate the value an AI receptionist could recover for your business.

Missed or unanswered calls per week8

Average value of a job or customer$300

How often a captured enquiry becomes a customer40%

Estimated recovery

$4,157

potential value recovered per month

≈ 14 extra jobs captured each month from calls you would have missed.

Estimates only, based on the figures you enter (≈4.33 weeks/month). Actual results depend on your call volume, conversion and pricing. This is an illustration, not a guarantee.

Simple, transparent pricing

Every plan includes the complete platform. Plans differ by included minutes and phone numbers — nothing is feature-gated.

Starter

$39/mo

100 included minutes · 1 number

Professional

$99/mo

500 included minutes · 2 numbers

Business

$199/mo

1,500 included minutes · 5 numbers

See full pricing, usage rates and the calculator →

Hear it for yourself

Call our AI receptionist.

Don't watch another demo. Test it yourself. Enter your mobile number and we'll call you. Have a real conversation with the AI receptionist and see how it answers questions, captures your details and handles a customer enquiry.

Connect to your AI receptionist

A real 60–120 second conversation

Frequently asked questions

Yes. The AI answers inbound calls for HVAC businesses operating in Melbourne and across Victoria, configured with HVAC knowledge.