Careers

Build the future of business telephony

We help Australian trades and service businesses answer every call. Join a team that values clarity, craft, and customer outcomes.

Mission & culture

Mission

Make every inbound opportunity captureable — without forcing businesses to staff a call centre.

Culture

Direct communication, ownership, and respect for operators in the field.

Ways of working

Async-first documentation, tight feedback loops, and customer transcript reviews.

Benefits

  • Competitive salary
  • Remote-friendly AU roles
  • Learning budget
  • Equipment stipend
  • Generous leave
  • Parental leave support
  • Wellbeing days
  • Equity eligibility (role dependent)
  • Conference opportunities

Open positions

Senior Full-Stack Engineer

Engineering · Remote AU

Build multi-tenant product surfaces and APIs.

Apply

Voice AI Engineer

AI · Remote AU / Brisbane

Improve latency, barge-in, and voice quality.

Apply

Customer Success Manager

Success · Remote AU

Guide trade businesses from trial to value.

Apply

Partnerships Manager

Commercial · Brisbane hybrid

Grow partner and affiliate ecosystems.

Apply

Graduate Software Engineer

Graduate · Brisbane

Rotate across product squads.

Apply

Product Design Intern

Internship · Remote AU

Support marketing and product design systems.

Apply

LinkedIn integration placeholder: roles are also mirrored on LinkedIn when campaigns are live.

Interview process

  1. Application

    CV + short answers

  2. Screen

    Recruiter or hiring manager

  3. Skills

    Practical exercise

  4. Values

    Team fit & offer

Employee voices

Placeholders pending published testimonials.

"We ship carefully and listen to real call transcripts." — Engineering (placeholder)
"Customers feel the product because we obsess over after-hours moments." — Success (placeholder)

Application form

Recruitment privacy notice: applications are processed for hiring purposes and retained only as long as needed for recruitment and legal obligations. Contact privacy@aicallcentre.com.au for requests.

Careers FAQs

What does the interview process look like?Process

Typically: application review, skills screen, panel interview, and values interview. Timelines vary by role; recruiters share next steps after each stage.

Do you offer remote work?Remote

Many roles are remote-friendly across Australia, with optional Brisbane collaboration days for some teams.

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